Version 2026-09-09

Privacy Policy

1. Data controller

Studios Blaze, operating from Braga, Portugal, is responsible for processing data submitted through this website. Privacy contact: suportestudiosblaze@gmail.com.

2. Data we collect

We collect your name, contact details, country and postal code, request specifications, optional invoicing details and uploaded files. We do not create customer accounts or request a full address at the quote stage.

3. Purpose and legal basis

Data is used to review feasibility, prepare and communicate the quote, and fulfil the order if accepted. Processing relies on requested pre-contractual steps and, where applicable, the consent recorded in the form.

4. Files and security

Files are stored privately under random internal names with access limited to the authorised operator. They are not published or sent as email attachments. Administrative download links are authenticated and temporary.

5. Providers

The website uses Netlify for hosting, database services, private file storage and operational notifications. These services may process data on our behalf under their respective data-protection commitments. Analytics and advertising cookies remain disabled.

6. Retention and deletion

Unconverted requests and their files are deleted after 30 days. Data required for accepted orders may be kept for applicable statutory periods. You may request earlier deletion through the privacy contact unless retention is legally required.

7. Your rights

You may request access, rectification, deletion, restriction, portability or objection through the published privacy contact. You may also complain to the Portuguese data protection authority, CNPD.

8. Cookies and analytics

We do not use advertising cookies. Audience measurement is disabled until an approved tool and consent basis are in place. Names, contacts, file names and private URLs will never be sent to analytics.

Studios Blaze · Braga

Terms and Conditions

1. Scope and quote

The site receives quote requests for resin 3D printing. Submission is not an order, does not involve payment and carries no obligation to buy. A contract is formed only after express acceptance of the quote and confirmation by Studios Blaze.

2. Files and rights

The customer confirms that they created the files or have permission to request printing. Studios Blaze may refuse requests due to intellectual-property concerns, technical infeasibility or excluded use.

3. Review, tolerances and finish

Orientation, wall-thickness or fit adjustments may be suggested before production. Resin printing can involve dimensional tolerances and occasional support marks. Unless the quote states otherwise, pieces are delivered unpainted, washed, cured and with supports removed.

4. Timelines, payment and delivery

Price, timeline, payment methods, carrier and shipping costs are confirmed in the quote. Pickup in Braga is arranged after acceptance. No payments are made through the site.

5. Excluded uses

We do not supply medical or dental parts, children’s products, food-contact items, electrical components, critical automotive parts, structural or safety elements, functional weapons, or objects whose safety depends on mechanical strength.

6. Cancellation, damage and law

Cancellation terms for each customised job are confirmed in the quote before payment. If a piece arrives damaged or materially differs from the accepted quote, contact us with the reference and photographs of the packaging and piece so that an applicable replacement, correction or refund can be assessed. These terms do not limit mandatory consumer rights. Portuguese law applies.